Deleting “Stuck” Installer Files in S60 3rd Edition

Posted on 03. Nov, 2008 by geek in Tutorials n Tips | 6 comments

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Stuck Installed Files

I have seen a problem with “stuck” installer files in S60 3rd Edition phones for a couple of times. The information from Application Manager shows that the applications are not installed. However, they cannot be deleted because there is no Delete menu (see screenshot below). They cannot be re-installed either because it always fails with “Unable to install” message. Those files are basically just stuck there.

From my opinion, it looks like a bug in S60 3rd Edition (not sure if this has been fixed in S60 3rd FP1). Why this problem occurs?? If you format you phone and you dont format your memory card just to keep the data, you’ll see the pop-up message after you restart phone and there will be message “Installing”.

What should we do if we have this kind of “stuck” installer files in S60 3rd Edition? One way is to delete the installer file manually via Windows Explorer. Unfortunately, we cannot use any file manager application because those files are located in a protected folder.

PROCEDURE:

Firstly, connect your phone to a PC via USB.
Choose Data Transfer (a.k.a. Mass Storage). Do not select PC Suite because you won’t be able to browse protected folders in PC Suite mode.
Open Windows Explorer on your PC.
Go to \private\10202dce on the memory card’s folder. There, you should be able to find the installer files (.sis). Just delete these files.

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6 Responses to “Deleting “Stuck” Installer Files in S60 3rd Edition”

tigerfire25 31 January 2009 at 2:34 pm #

bro there is no 10202dce folder in private on my mbl, using n73me as u knw

Reply
- geek 31 January 2009 at 11:41 pm #
  
  There should be… have you unhidden the hidden files??? tigerfire25
  
  Reply
tigerfire25 1 February 2009 at 4:33 pm #

yes bro, i have marked show hidden files and show system files both in xplore but still cant find it

Reply
tigerfire25 10 February 2009 at 7:50 am #

Got it done bro, that folder is in memory card not phone memory. Well bro, I have written the complete toturial for hacked phones here

Reply
tigerfire25 12 February 2009 at 4:15 pm #

Here I am posting how can you get rid of stuck uninstalled files in App manager. These stuck files really do bother everytime when you start your mobile. Well here is how you get rid of them on your hacked mobile with capsOn capsOff.
1. Goto App manager and note down the files that are uninstalled.
2. Turn on capsOff.
3. Goto e: private/10202dce/ using xplore or any other file manager…..in this folder you will see .sis files.
4. Delete the files that were uninstalled in App manager.
5. Turn on capsOn.
All done
ENJOY!

Reply
- geek 12 February 2009 at 6:35 pm #
  
  @tigerfire … thanks a lot for it.
  
  Reply